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Frequently asked questions
To help you use coverage smoothly, check that your plan includes the type of massage care you need and whether your benefits apply in-network or out-of-network. If your provider requires one, you may need a prescription or referral with a diagnosis code from your doctor. You can have it faxed to us at (425) 437-5886 or upload it with your request form. If you’re out of network, you may receive a superbill for reimbursement.
Your massage will take place in a comfortable, quiet room where you will lie on a table specifically designed for your comfort. You may ask for the table to be warmed and soft music may be played to help you relax.
No, you don’t have to undress completely. You should remove only what feels comfortable for you, and your therapist will always drape you carefully for privacy and comfort. Many clients choose to undress to their comfort level, while others prefer to keep more clothing on. If you’re unsure, just ask — your therapist will guide you through it.
No, the massage therapist will step out of the room while you undress, allowing you time to get comfortable on the table under the sheets and blanket. They will knock to check that you are ready before returning to the room.
Yes — you’ll be properly draped throughout your session to help you stay warm, comfortable, and relaxed. Your therapist will only uncover the area being worked on, then adjust the coverings again right away. If you have any preferences or want extra coverage, just say so. Your comfort always comes first!
Typically, a full-body massage will include working on your back, arms, legs, feet, hands, head, neck, and shoulders. If you have an area you would like to have excluded during your session, please let your therapist know ahead of time. Your comfort and preferences are our priority.
You can expect a mix of soothing, flowing strokes and focused pressure, depending on your goals and the type of massage you choose. If you’re here for relaxation, your session may feel gentle and calming. If you need more targeted work, you may notice deeper pressure on tight areas. Let your therapist know right away if anything feels uncomfortable—they’ll adjust to keep you safe and comfortable.
Most clients leave feeling looser, calmer, and more at ease. You may notice less tension right away, and the benefits can keep building over the next day or two—especially if you hydrate and give your body a little rest. Nice, right?
There’s no one-size-fits-all schedule. If you’re managing pain, recovering from an injury, or working on a specific concern, you may benefit from more frequent visits at first. For general stress relief and maintenance, many people come in weekly, biweekly, or monthly. Your therapist can help you choose a rhythm that fits your body, your goals, and your schedule.
Please share any health updates before your session, including new injuries, pain areas, medical conditions, medications, surgeries, or allergies. If you’re receiving care from a doctor or specialist, bringing a written recommendation can also help when needed. The more your therapist knows, the better they can tailor your massage to support your comfort and goals.
Start with what you’re feeling right now—tight shoulders, low-back pain, stress, recovery from an injury, or pregnancy support. Share your goals with us, and we’ll guide you toward the style and pressure that fit your body best. If you’re unsure, a customized therapeutic session is a great place to start.
You can choose from therapeutic massage options designed to help you feel and move better, including deep tissue, Swedish, trigger point work, and prenatal massage when appropriate. If you’re dealing with tension, stress, or a specific area of pain, tell us what you’re hoping to improve, and we’ll help match you with the right session.
Yes, we offer prenatal massage for expecting clients who want safe, supportive care. Let us know you’re pregnant when you book, and we’ll make sure your session is tailored to your comfort and stage of pregnancy. It’s a gentle way to ease tension and take a breath.
For your convenience, we accept credit cards, PayPal, cash, and Apple Pay along with HSA or FSA cards. If you have any questions about payment before your visit, feel free to reach out—we’re happy to help.
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