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Frequently asked questions
To get reimbursed for Medical or PIP/L&I massages, check if your insurance covers both in-network and out-of-network services. Many providers offer quick online processing, but this can vary. If covered, request a general massage therapy prescription with a diagnosis code from your doctor. They can fax it to us at (425) 437-5886 or you can upload it with your massage request form. In-network clients will have their insurance billed directly, while out-of-network clients will receive a super bill for reimbursement. Copay or co-insurance is required at the time of service for in-network clients, and full payment is due for out-of-network clients. We accept FSA and HSA payments. Contact us with any questions.
Your massage will take place in a comfortable, quiet room where you will lie on a table specifically designed for your comfort. You may ask for the table to be warmed and soft music may be played to help you relax.
Undress to your comfort level—it's entirely your choice! While massages are often done with the client unclothed, you'll always be properly covered to ensure privacy and comfort throughout the session.
No, the massage therapist will step out of the room while you undress, allowing you time to get comfortable on the table under the sheets and blanket. They will knock to check that you are ready before returning to the room.
Yes, you will be properly covered at all times to keep you warm and comfortable. The therapist will adjust the coverings to expose only the area they are working on.
Typically, a full-body massage will include working on your back, arms, legs, feet, hands, head, neck, and shoulders. If you have an area you would like to have excluded during your session, please let your therapist know ahead of time. Your comfort and preferences are our priority.
During a Swedish massage, you'll feel soothing, flowing strokes that relax your muscles and calm your mind. The therapist may gradually apply deeper pressure to address specific areas. Light oil or lotion is used to enhance comfort and hydrate your skin. If anything feels uncomfortable, let your therapist know—they're here to ensure your experience is perfect. Also, share any allergies beforehand for a seamless session.
Post-massage, you'll likely feel deeply relaxed, with reduced tension and relief from persistent aches. Some people also experience a boost in energy and a sense of calm that lasts for days. Remember to stay hydrated and give your body time to enjoy the benefits fully.
Feeling like you need a massage? It's likely time to book one! Regular massages are a fantastic addition to your self-care routine. Whether you're recovering from an injury or simply unwinding, the frequency depends on your needs—some prefer weekly sessions, while others go monthly. Listen to your body and schedule before discomfort sets in. Your well-being deserves it!
Before your massage, share any updates about your health—like new injuries, conditions, or medications. If you're under medical care, bring a written recommendation for massage if needed. Don't forget to mention any allergies to ensure a smooth and relaxing session tailored just for you.
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